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Frequently Asked Questions
What is your shipping Policy?
Standard orders
Orders are immediately sent to one of the best printing houses in the country and shipped directly to you days. Orders for standard prints, canvas gallery wraps, metal prints, canvas prints, acrylic prints and wood prints are shipped directly from my professional print house. Paper prints are usually in shipping within 48 hours of the order: Add 1 day for mounted prints and up to 3 days for print framing. Canvas gallery wraps and metal prints are generally shipped within 3 days of the order. Framed gallery wraps require additional time, generally within 5 days of the order.
Special orders (calendars, special editions, etc.)
I do offer special products like calendars and limited editions that ship directly from my physical gallery. When you purchase any of these products, they will be shipped within 24 hours (unless otherwise noted). If I'm traveling, that shipping time could be longer, but I will always notify you of any changes!
What is your Policy on Returns/Exchanges/Refunds?
I want you to be delighted with your fine-art photography print. Therefore, if you don't love your print email me at andy@andycrawford.photography. In the event of a returned print, the print must be undamaged.
If you would like to exchange the piece for another, I'd be more than happy to discuss the options. Just call me at 225-405-0667 or email me to get the process started.
If your print arrives damaged (that's not good), please initiate an exchange by contacting me. I'll be more than happy to replace the damaged print.
How can I keep up with your new work?
The best way to keep up with my work is through my newsletter: Just click here to sign up! Of course, I'm very active on social media, and I invite you to join me on Facebook and Instagram.
Is free shipping offered?
Yes! All orders within the Continental U.S. include FREE SHIPPING! Just send your print, calendar or greeting cards to the shopping cart and standard shipping within the Continental U.S. is automatically free. That's it! The shipping will be free!
Trusted Art Seller
What does it mean to be a trusted art seller? Simply that I have been vetted and approved by Art Storefronts, one of the nation's leading platforms for online fine-art and photography sellers. It also means all transactions on this website are SSL encrypted, providing security during all transactions on my online gallery. Just look for the Trusted Art Seller badge to ensure you have landed on my gallery. Learn more about what it means to be a Trusted Art Seller by clicking here!
Copyright statement
Yes, all of my work is copyrighted and protected by the U.S. Copyright Act. What does that mean? Simply put, I retain exclusive rights to copy, edit and distribute every image uploaded to this site. I own all rights; purchasing a print does not imply transfer of any of these rights. In other words, it is illegal to scan, photograph or otherwise reproduce and/or distribute any work (even if you purchase a print) without my express, written consent. Violations are subject to civil and criminal penalties under the U.S Copyright Act.
Does this site use cookies?
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